Legal
Privacy Policy
Last updated: March 30, 2026
PixelRaft HK Limited ("PixelRaft", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pixelraft.com or use our products and services.
Information We Collect
We collect information you provide directly to us, including: name, email address, company name, and any other information you choose to provide when you contact us, subscribe to our communications, or engage with our products. We also collect certain technical information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, device information, and pages visited.
How We Use Your Information
We use the information we collect to: provide, maintain, and improve our services; respond to your inquiries and fulfill your requests; send you technical notices, updates, security alerts, and support communications; monitor and analyze trends, usage, and activities in connection with our services; detect, investigate, and prevent fraudulent or unauthorized transactions and other illegal activities; and communicate with you about products, services, offers, and events offered by PixelRaft.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our website and conducting our business, such as cloud infrastructure providers and communication platforms. We may also disclose information if required by law, regulation, legal process, or governmental request.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, and comply with our legal obligations.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, please contact us at business@pixelraft.com.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. We use essential cookies for website functionality, analytics cookies to understand how visitors use our site, and marketing cookies with your consent.
Third-Party Links
Our website may contain links to third-party websites, products, or services. These third-party sites have their own privacy policies. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
PixelRaft is headquartered in Hong Kong with operations across APAC. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: business@pixelraft.com. For data subject rights requests, please specify your request type and provide sufficient information to verify your identity.
Questions about this policy? Get in touch.
business@pixelraft.com